State Farm® Insurance Agent Katherine Ball
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
T&A Campos
March 14, 2025
5
out of
5
rating by T&A Campos
"Love this team of talented and friendly staff. Highly recommend!!!!"
Valerie Mckellar
March 4, 2025
5
out of
5
rating by Valerie Mckellar
"Mr. Swain was very patient with me asking questions and he explained and made it clear for me to understand. I'm now insured with State Farm because of him."
We responded:
"Thank you for your kind words, Valerie! We’re so glad to hear that Mr. Swain patiently answered your questions and clarified things for you. We're thrilled to have you as part of the State Farm family! If you ever need further assistance, don’t hesitate to reach out. -Katherine"
Renate Grundlingh
February 3, 2025
5
out of
5
rating by Renate Grundlingh
"I have recently switched over all of my instances to Katherine Bell state farm, and have had a wonderful experience. Their rates are excellent, and the customer service is hard to beat. I also really appreciate Chris spending so much time going over and explaining all of my coverage options."
We responded:
"Thank you so much for your kind words, Renate! We're thrilled to hear that you've had a great experience with the team. We’re glad Chris could take the time to explain your coverage options and make sure you felt confident with your choices. If you ever have any more questions or need assistance, we're always here to help! -Katherine"
Fred Ellis
January 21, 2025
5
out of
5
rating by Fred Ellis
"I had an excellent experience working with Katherine Ball! She took the time to thoroughly explain all the coverage options, plans, and what would best meet my needs. Her communication was clear, professional, and timely, making what can be a complicated process so much easier to understand. I truly appreciated her patience and attention to detail. Highly recommend Katherine Ball’s State Farm Agency for anyone looking for a knowledgeable and trustworthy insurance agent!"
We responded:
"Thank you so much for the wonderful feedback, Fred! I'm thrilled to hear that I could help make the process easier for you and provide the clarity you needed. Your recommendation means a lot, and I truly appreciate your kind words. If you ever have any more questions or need assistance, don’t hesitate to reach out! -Katherine"
William Crews
January 3, 2025
5
out of
5
rating by William Crews
"Exemplary service!! Candace went the extra mile in providing new, timely information and in answering my questions. She has my highest rating!!"
We responded:
"Thank you so much for your kind words, William! We're thrilled to hear that Candice provided such excellent service and went above and beyond to assist you. We truly appreciate your feedback and support! -Katherine"
N Hyden
December 21, 2024
5
out of
5
rating by N Hyden
"Mr. Christopher Swain was very helpful with providing information about life insurance. He helped me with different options and suggested ways I could invest in life insurance without breaking my pockets. Thanks for everything Chris, I appreciate it."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Christopher was able to assist you with finding the right life insurance options that fit your needs. We truly appreciate your support of our team. If you ever need further assistance, don't hesitate to reach out. -Katherine"
Juanita Clark
December 12, 2024
5
out of
5
rating by Juanita Clark
"Derek Moon at Katherine Ball's State Farm branch has been very helpful in advising me on my home and car accounts. State Farm has always been there for me, through life events, and I will always be appreciative of them going above and beyond expectations when I needed help the most."
We responded:
"Juanita, Thank you for your 5 star review for Derek! We are so thankful for your many years of trusting us with your business. - Katherine"
Tomisha Davis
December 1, 2024
5
out of
5
rating by Tomisha Davis
"Candice Royal for Katherine Ball’s State Farm is truly amazing! She was very formative about my car, rental, life insurance quotes. She had patience and was thorough in explanation."
We responded:
"Thank you so much for your kind review, Tomisha! We’re thrilled to hear that Candice provided such thorough, patient, and informative service. She truly is amazing, and we’re lucky to have her on our team. Let us know if you need anything else!"
Joanie
November 15, 2024
5
out of
5
rating by Joanie
"I am very pleased with my State Farm Insurance policy through the Katherine Ball agency. Derek Moon one of her employees, went above and beyond to help me. He remained on the phone with me for an extended period of time until my questions and concerns were resolved. He was professional, courteous, empathetic and knowledgeable. I cannot express how grateful I am for his service and support."
We responded:
"Thanks for the review, Joanie! We’re glad Derek was able to provide efficient and friendly customer service. We’ll be sure to share your kind words with him! Please let us know if you need further assistance with your insurance needs. We truly appreciate your support!"
Jerry Glover
October 29, 2024
5
out of
5
rating by Jerry Glover
"Everything went really well very professional. Thank you."
We responded:
"Thank you for your review, Jerry! We're happy to hear that everything went smoothly and that you found our service excellent. If you ever need anything in the future, we’re here to help! – Katherine "
Paula Waldron
October 18, 2024
5
out of
5
rating by Paula Waldron
"Katherine and her staff provide a level of customer service that is second to none. It’s been a long time since I’ve felt like an insurance agency ACTUALLY cares about their customers, and they certainly do. If you’re thinking about giving them a call, this is your sign! You won’t regret it. #goodneighborforlife"
We responded:
"Thank you so much for your kind words, Paula! We truly appreciate your feedback and are thrilled to hear that our team has positively impacted your experience. Providing exceptional customer service and truly caring about our customers is at the heart of everything we do. We're grateful for your feedback and support. Please don't hesitate to reach out if there's anything more, we could do for you. – Katherine "
Connie Wilkes
October 8, 2024
5
out of
5
rating by Connie Wilkes
"Katherine is the BEST!!"
We responded:
"Thank you so much for your kind words, Connie! We’re thrilled to hear that our team provided such excellent service. We’ll be sure to pass along your compliment to her. If you need anything in the future, please don’t hesitate to reach out. – Katherine "
