State Farm® Insurance Agent Katherine Ball
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Scarlett Swain
January 7, 2025
5
out of
5
rating by Scarlett Swain
"I had an amazing experience getting life and renters insurance quotes for myself and my children with Christopher. He explained all the details clearly, making it easy for me to choose the best coverage without feeling overwhelmed. The customer service was top notch. I highly recommend Christopher with State Farm to meet all of your insurance needs."
We responded:
"Thank you so much for your wonderful review, Scarlett! We're thrilled to hear that Christopher was able to guide you through the process of selecting life and renters insurance for you and your children in such a clear and stress-free way. Your recommendation means a lot to us, and we’re glad you had such a positive experience. If you ever need further assistance, we’re here to help! -Katherine"
William Crews
January 3, 2025
5
out of
5
rating by William Crews
"Exemplary service!! Candace went the extra mile in providing new, timely information and in answering my questions. She has my highest rating!!"
We responded:
"Thank you so much for your kind words, William! We're thrilled to hear that Candice provided such excellent service and went above and beyond to assist you. We truly appreciate your feedback and support! -Katherine"
Shiva Subramanian
December 30, 2024
5
out of
5
rating by Shiva Subramanian
"Katherine is really personable and provided excellent service for my home and auto insurance needs. She is readily reachable and works with you to meet your insurance needs, as she did mine! Thank you Katherine."
We responded:
"Thank you for the fantastic review, Shiva! We're so glad to hear that the team was able to provide excellent service and meet your home and auto insurance needs. We truly appreciate your feedback and support. Looking forward to assisting you again in the future! -Katherine"
N Hyden
December 21, 2024
5
out of
5
rating by N Hyden
"Mr. Christopher Swain was very helpful with providing information about life insurance. He helped me with different options and suggested ways I could invest in life insurance without breaking my pockets. Thanks for everything Chris, I appreciate it."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Christopher was able to assist you with finding the right life insurance options that fit your needs. We truly appreciate your support of our team. If you ever need further assistance, don't hesitate to reach out. -Katherine"
Ricardo El Bodeguero
December 19, 2024
5
out of
5
rating by Ricardo El Bodeguero
"Candice from Katherine Ball State Farm Absolutely Rocks!!! She has been great in helping in transitioning from my former insurance to exactly the coverage I need at a affordable rate. These days it isn't easy getting good rate on a Tesla. She helped me find the right coverage and piece of mind."
We responded:
"Thank you for the fantastic review! We’re so glad Candice was able to help you find the right coverage for your Tesla at a great rate. We truly appreciate your trust in us and are always here if you need further assistance! -Katherine"
Juanita Clark
December 12, 2024
5
out of
5
rating by Juanita Clark
"Derek Moon at Katherine Ball's State Farm branch has been very helpful in advising me on my home and car accounts. State Farm has always been there for me, through life events, and I will always be appreciative of them going above and beyond expectations when I needed help the most."
We responded:
"Juanita, Thank you for your 5 star review for Derek! We are so thankful for your many years of trusting us with your business. - Katherine"
Bailey Bowen
December 6, 2024
5
out of
5
rating by Bailey Bowen
"Katherine is a fabulous State Farm agent who truly cares about her customers!"
We responded:
"Thank you for the kind words, Bailey! We strive to provide excellent customer service at the Katherine Ball State Farm Agent office and are thrilled you feel we delivered on that. Please don’t hesitate to reach out if you need further assistance!"
Tomisha Davis
December 1, 2024
5
out of
5
rating by Tomisha Davis
"Candice Royal for Katherine Ball’s State Farm is truly amazing! She was very formative about my car, rental, life insurance quotes. She had patience and was thorough in explanation."
We responded:
"Thank you so much for your kind review, Tomisha! We’re thrilled to hear that Candice provided such thorough, patient, and informative service. She truly is amazing, and we’re lucky to have her on our team. Let us know if you need anything else!"
Gary Smart
November 20, 2024
5
out of
5
rating by Gary Smart
"Chris Swain Gone above and beyond perfect Service, awesome experience with this Young Man. Thank you again sir."
We responded:
"Thanks for the kind words, Gary! We’re so happy to hear Chris was able to provide excellent customer service. Please reach out if you need additional assistance with your insurance! "
Joanie
November 15, 2024
5
out of
5
rating by Joanie
"I am very pleased with my State Farm Insurance policy through the Katherine Ball agency. Derek Moon one of her employees, went above and beyond to help me. He remained on the phone with me for an extended period of time until my questions and concerns were resolved. He was professional, courteous, empathetic and knowledgeable. I cannot express how grateful I am for his service and support."
We responded:
"Thanks for the review, Joanie! We’re glad Derek was able to provide efficient and friendly customer service. We’ll be sure to share your kind words with him! Please let us know if you need further assistance with your insurance needs. We truly appreciate your support!"
Terri S
November 7, 2024
5
out of
5
rating by Terri S
"Everyone was super helpful, especially Candice! She is a great sales person and listened to my needs and gave me recommendations without trying to oversell me. I felt heard and respected, Candice is amazing!"
We responded:
"Hi Terri, thanks for the review! We’re thrilled to hear Candice and the rest of the team were able to assist with your insurance needs efficiently. Don’t hesitate to reach out if there’s anything else we can do for you. We appreciate your support! "
Jerry Glover
October 29, 2024
5
out of
5
rating by Jerry Glover
"Everything went really well very professional. Thank you."
We responded:
"Thank you for your review, Jerry! We're happy to hear that everything went smoothly and that you found our service excellent. If you ever need anything in the future, we’re here to help! – Katherine "
Sash By
October 23, 2024
5
out of
5
rating by Sash By
"Katherine is friendly and approachable, and she does a great job helping her customers!!"
We responded:
"Thank you so much for your kind words, Sash! We're thrilled to hear that our team has been able to provide such great service. If you ever need anything else, please don’t hesitate to reach out! – Katherine "
Paula Waldron
October 18, 2024
5
out of
5
rating by Paula Waldron
"Katherine and her staff provide a level of customer service that is second to none. It’s been a long time since I’ve felt like an insurance agency ACTUALLY cares about their customers, and they certainly do. If you’re thinking about giving them a call, this is your sign! You won’t regret it. #goodneighborforlife"
We responded:
"Thank you so much for your kind words, Paula! We truly appreciate your feedback and are thrilled to hear that our team has positively impacted your experience. Providing exceptional customer service and truly caring about our customers is at the heart of everything we do. We're grateful for your feedback and support. Please don't hesitate to reach out if there's anything more, we could do for you. – Katherine "
Amanda Nelson
October 9, 2024
5
out of
5
rating by Amanda Nelson
"Katherine and her staff are wonderful! Very kind and helpful."
We responded:
"Thank you, Amanda! We're so glad that our State Farm team has been kind and helpful. Providing excellent service is our priority, and it's wonderful to know you’ve had such a positive experience with us. We're here whenever you need us! – Katherine "
Brandon Waldron
October 9, 2024
5
out of
5
rating by Brandon Waldron
"Katherine and her staff always treat me like family. They know who I am when I call and they always ask how my family is doing. That’s so uncommon today. Wonderful service!"
We responded:
"Thank you, Brandon! We're so happy that our team continues to provide you with such personal and attentive service. We pride ourselves on building meaningful relationships with our customers, and it’s wonderful to know you feel like part of the family. If you ever need anything, don’t hesitate to reach out—we’re happy to assist you with your insurance needs! – Katherine "
Connie Wilkes
October 8, 2024
5
out of
5
rating by Connie Wilkes
"Katherine is the BEST!!"
We responded:
"Thank you so much for your kind words, Connie! We’re thrilled to hear that our team provided such excellent service. We’ll be sure to pass along your compliment to her. If you need anything in the future, please don’t hesitate to reach out. – Katherine "
Karl Kinnard (Spartan945)
October 8, 2024
5
out of
5
rating by Karl Kinnard (Spartan945)
"Very friendly group of people and unlike most insurance agents I've spoken to they tried to keep my price down and not recommend coverage I didn't need. Its also nice to have a local agent I can contact when needed. I am new to state farm but I think this is a great agency setup compared to only speaking to corporate and it's easier than I'm used to to ask questions. Its like having your own personal group of agents essentially. Definitely recommend checking them out!"
We responded:
"Thank you for your thoughtful review, Karl! We're so glad to hear that you had a positive experience with our team and that we could assist you with your insurance needs. If you ever have any questions or need assistance, we’re here for you. Welcome to our State Farm family, and thank you for recommending us! – Katherine "
Brian Brakefield
September 18, 2024
5
out of
5
rating by Brian Brakefield
"Katherine is a shining example of a great State Farm agent."
We responded:
"Thank you, Brian! We truly appreciate your kind words, and it’s great to hear that you’ve had such a fantastic experience with our State Farm team. We’re here for you—thanks again for your feedback! – Katherine "
L C
September 18, 2024
5
out of
5
rating by L C
"We have had some negative experiences in the past with other insurance agencies, but ever since we signed on with Katherine Ball State Farm our experience has been exceptional! She took the time and walked us through all of our questions and was very competitive with finding us the best rate possible for our auto, home and life insurance. You can tell she really cares and has a passion for people. She is honest, very knowledgeable, responsive and we are so thankful we found her as our agent. Reach out. You won’t be disappointed!"
We responded:
"Thank you so much for your thoughtful review! We’re incredibly happy to hear that you had a positive experience with our State Farm team. It’s wonderful to know that she made the process smooth and simple. We’re grateful to have you as part of our State Farm family and are here to help whenever you need us! – Katherine "
Kalan Sargent
September 18, 2024
5
out of
5
rating by Kalan Sargent
"Katherine and her team are wonderful! They are very knowledgeable and easy to communicate with. 10/10 would recommend!"
We responded:
"Thank you so much, Kalan! We’re thrilled to hear that our State Farm team provided you with such a positive experience. Your recommendation means a lot to us, and we’re happy to help with your insurance needs! – Katherine "
William C Whitehead
September 11, 2024
5
out of
5
rating by William C Whitehead
"Katherine is definitely on the "ball" and helpful with my insurance needs. It was a pleasure to meet with her virtually via the State Farm secure app and discuss existing coverage. It would be a pleasure to recommend her and State Farm to my friends and family. Thank you, Katherine and "Team""
We responded:
"Thank you, William, for your thoughtful review! We’re thrilled to hear that our team was on top of things and provided the helpful service you needed. Your recommendation means so much to us, and we’ll be sure to share your kind words with the team. If you ever need anything, we’re happy to help. Thanks again for choosing our State Farm team! – Katherine"
Milton Luna
September 9, 2024
5
out of
5
rating by Milton Luna
"Katherine is genuinely an honest, respectful, and earnest insurance agent and I couldn't recommend her enough! She's intentional and knowledgeable about the policies that best suits you or your family's needs with an inviting/welcoming personality that provides a sense of confidence and certainty that you are cherished the moment you walk in! Seriously, give her a call and, rest assured, you won't be disappointed!"
We responded:
"Thank you so much, Milton, for your thoughtful and glowing review! We’re thrilled to hear that you had a positive experience with our State Farm team. It’s wonderful to know she made you feel confident. Your recommendation means the world to us, and we’re here to assist with anything you need. Thanks again for choosing us and for your kind words! – Katherine "
Karla Armstrong
August 24, 2024
5
out of
5
rating by Karla Armstrong
"Katherine is top notch. She is friendly, patient, and helpful. She is responsive and very knowledgable. I highly recommend Katherine for anyone looking for a knowledgeable and reliable insurance agent."
We responded:
"Thank you so much, Karla, for your glowing review! We’re thrilled to hear that our team has provided you with top-notch service. Your recommendation means a lot to us, and we’re here to support you with all your insurance needs. Thanks again for choosing to work with our State Farm team! – Katherine "
kat cannella
August 23, 2024
5
out of
5
rating by kat cannella
"Katherine is super friendly, helpful, and knowledgeable. She will go out of her way to find the best options for your situation and your budget. You'll be glad you chose her as your agent!"
We responded:
"Kat, thank you so much for your kind review. We strive to meet each customer where they are to insure proper protection. "